I know you are all on the edge of your seats! I certainly have been since before I left town two weeks ago. I ordered a new 2007 Jeep Wrangler Unlimited Sahara way back in early January, and I’m supposed to pick it up today. Aside from my general customer experience which I will write about later (and also be doing this via letter & Federal Express), I’ve been amazed at the lack of visibility into inventory that some car dealers have around here.

According to them, once the car ships from the factory, it goes by train, then has to be taken by truck to the dealer. During this whole time, the dealer has NO IDEA where the car is. To quote a rather infamous senator, their supply chain is like a series of tubes, and once the car enters the tubes on one end, all they can do is wait until it pops out on the other side. They don’t know where it is, when it’s expected delivery date is, etc.

My main concern is that it will get sold out from under me.

More later!